When should I use Chat vs booking a Training session?

When should I use Chat vs booking a Training session?

Training sessions are for learning the software and specifically to ask more questions to understand the application. Chats are when you have issues with creating items or questions regarding a specific module when you have hiccups. You can also reach out to chat to ask general questions, face specific problems that could be hindering your process flow and generally to confirm anything you would like to know about the app.
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