How do I see a list or display of all of my open Service tickets?

• Related Articles

• How do I set the Priority Status for the Service Ticket and can I filter and display a list based on these Priorities?

  To set the priority status for Service Tickets, go to the Menu and locate Service Tickets and pick the Service Ticket you wish to change the status to. Once here, go to Edit mode which is the pencil icon on the top right. In the details tab, you will ...

• How do I invoice the Customer for Service Tickets?

  To Invoice a Customer for Service Tickets, go to the Menu and choose Service Tickets. From the list view, find the Service Ticket you wish to raise an Invoice for and click to preview. Scroll down to the bottom right to the Actions drop down and ...

• Why can I not show all open service tickets on one screen?

  Service Tickets can be set to show up on the dashboard, in order to view all, just click the View All button.

• Basics of Service Tickets

  Purpose: To Create a Service Ticket. Background: Service Tickets are a fast and efficient way of scheduling work to be done by your technicians. Once your customer contacts you to request service, you can easily create a ticket, assign a technician, ...

• How to Archive Service Tickets?

  Service Tickets are great, but they tend to pile up & makes it difficult to find the on-going ones that are being worked on. The best option you have is to email them to yourself. As you cannot Archive them.