Why can I not show all open service tickets on one screen?

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• Basics of Service Tickets

  Purpose: To Create a Service Ticket. Background: Service Tickets are a fast and efficient way of scheduling work to be done by your technicians. Once your customer contacts you to request service, you can easily create a ticket, assign a technician, ...

• How do I see a list or display of all of my open Service tickets?

  To see all open Service Tickets, go to the Menu and choose Service Tickets. The list view opens with all the Service Tickets. Here, click the Open tab and all the Open Service Tickets will be displayed there.

• How to Archive Service Tickets?

  Service Tickets are great, but they tend to pile up & makes it difficult to find the on-going ones that are being worked on. The best option you have is to email them to yourself. As you cannot Archive them.

• How do I archive Service Tickets?

  To archive Service Tickets, go to the Menu and choose Service Tickets. Once here go to the Service Ticket you wish to archive. Scroll down to the bottom right and locate the Actions drop down. Click the Actions drop down and select Archive and ...

• How do I invoice the Customer for Service Tickets?

  To Invoice a Customer for Service Tickets, go to the Menu and choose Service Tickets. From the list view, find the Service Ticket you wish to raise an Invoice for and click to preview. Scroll down to the bottom right to the Actions drop down and ...